For short-term rental hosts
Hiya knows who’s staying, greets them by name, and answers their questions in your words — from the guide you write once. Start with the link tonight; put the panel in the room whenever you’re ready.
30 days free. No card to start, and nothing to install for your guests.
How it fits what you already run
Step 1
Connect your bookings.
Hiya plugs into the booking system you already run — it doesn’t replace it. Connect once and stays sync themselves.
Every stay
Your phone goes quiet.
Hiya answers guest questions automatically from your guide, and refers anything it doesn’t cover back to you.
Over time
Your guide gets sharper.
Every question a guest asks that your guide missed turns up in your portal, ranked by how often it comes up.
Works with what you already use
Connect OwnerRez, Hospitable, Hostaway or Lodgify, paste a calendar link from Airbnb, Vrbo or Booking.com, or just type your stays in by hand. Your listings, your guest messaging and your payouts all stay exactly where they are — nothing to migrate, no stays to re-enter.
Try it yourself
Nothing here is a mock-up or a video. Both doors open on the same demo property — the guide a host wrote, the stays it syncs, and the answers a guest gets from it.
As a guest
What your guest gets when they claim their stay from your property link: wifi and checkout in hand, and an ask box that answers in your words. Type it a question — it’s the live system, not a script.
No sign-in. Ask it anything about the demo property.
As the host
The side you’d actually run: the guide you write once, the stays that sync themselves, what guests asked, and what the panel showed them that day. You get your own copy to edit — nobody else sees it, and it clears itself away after an hour.
Your own private copy, yours for an hour. Change anything.
Pricing
Home Concierge
$249 one-time
Pocket Concierge included with the panel
First year of guest answers included — then $24.99 a year, not a month
The concierge in the room, on a panel guests photograph.
See the panel →Conditional pre-order — cancel for a full refund any time before your panel ships.
Pocket Concierge
$9.99 /month · first property
First 30 days free, no card · then $9.99/mo
Each additional property $4.99/mo on the same plan
The same concierge as a private page for each stay — start tonight.
See Pocket Concierge →No card to start. Renews monthly at $9.99 until you cancel, and you can cancel any time.
More than one property?
$9.99 for your first, $4.99 a month for each one after — all on a single plan and a single bill, however many you run. Each property keeps its own guide, its own picks and its own bookings, so a beach cottage and a mountain cabin never answer with each other's wifi. Connect your booking system once and every property on the account syncs itself.
Managing on behalf of owners, or running more than a handful? Write support@hiyaguest.com — we'd rather set you up properly than have you add twenty properties by hand.
Same concierge, two surfaces — the panel lives in the room and answers out loud, while Pocket is a private page for each stay in the guest’s own browser. Every panel includes Pocket; Pocket on its own is $9.99 a month for your first property and $4.99 a month for each additional.
From your bookings — three ways, your choice. Best: connect your booking system directly — OwnerRez, Hospitable, Hostaway, or Lodgify — and names and dates arrive together, sync themselves every hour, and update when bookings change. Or paste the calendar link from your Airbnb, Vrbo, or Booking.com listing, and add the guest’s name in the portal. Or simply type stays in by hand.
No. The panel just sits on the shelf — nothing to install, nothing to pair. The Pocket Concierge opens in the guest’s own browser: no app, no account, no sign-in. Each stay’s link is minted just for that stay and retires itself at checkout.
Different setup, different pricing — the panel binds to a room rather than a home, and we install and maintain it. Start on the inn page →
Write your guide, connect your bookings, and your next check-in is already handled.