For boutique inns & B&Bs
HiyaGuest greets each guest by name and answers their questions in your words: out loud from a handmade panel in the room, and on the guest’s own phone. The wifi, breakfast, and what’s-nearby asks get handled while you're busy being an innkeeper.
Built by hand in North Carolina, where we’re placing the first evaluation units now.
See it working
This demo is live: the same system your guests would use, not a video.
In the room
Your guest holds the button and asks out loud. The panel speaks and scrolls the answer, drawn from the guide you wrote. Between questions it rotates through screens you choose, aware of what’s happening in town and outside the window. It’s polite, too: it fades into the background on a schedule, or whenever you ask.
In their pocket
A code on the panel puts the same concierge on your guest’s phone, unique to their room and stay. No app, no account. Open a real one and ask it something →
What it takes off your plate
By name
Each guest is welcomed personally (their name, their dates, their checkout), straight from your reservations.
In your words
You write the guide once (wifi, breakfast hours, parking, the good table at the window) and every answer comes from it. It never improvises house policy.
Out loud
Guests hold a button and ask. No app to install, no tablet to charge, nothing on your TV.
Your town
Your picks for dinner and coffee, plus what’s happening nearby during each guest’s stay: weather, events, sunrise.
Sharper over time
When a guest asks something your guide doesn’t cover yet, you find out, so the guide gets better with every stay.
And unlike hotel tablets, there’s no per-department software project: no POS integration, no TV takeover, no 40-room minimum. It’s built for properties where the innkeeper is the front desk.
The North Carolina demo program
If your inn is in North Carolina
We build every panel by hand in Durham, and we’re placing a small number of pre-production evaluation units with nearby inns and B&Bs. We set one up in one of your guest rooms, connected to your bookings so it greets each guest by name, you live with it for a while, and your real guests tell both of us whether it earns its spot. No cost, no commitment. Honest feedback is the fee.
Anywhere else
Tell us about your property below. The inn edition is being shaped now with the demo properties, and we’ll keep you posted as it opens up. Your answers about size and software directly steer what we build.
Got it, thank you. A real person will follow up within a day or two.
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Tell us about your inn
A minute of your time; no obligation, no spam.