For short-term rental hosts
The concierge you used on your stay — the one that knew the wifi, the checkout time and where the beach chairs live — is something your host set up. If you host a place too, it can answer your guests the same way, in your words, from a guide you write once.
Not a host? Then there's nothing here to buy — Hiya is a tool for the person who runs the place, not a gadget for the living room. Thanks for using it, and enjoy the rest of your trip.
Two ways to run it
Both answer from one house guide you write once, so the page a guest reads and the answers they hear can never disagree. Take either, or both.
In the home
A handmade maple panel on the shelf. It greets your guest by name, shows the wifi, the weather, tonight's game, the plane going over — and answers out loud when someone holds the button.
$249 one-time Pocket Concierge and the first year of guest answers included. Anticipated Q4 2026, after FCC testing.
How the panel works →In their pocket
A private page for each stay, opened from a link or a QR code — the one you just used. No hardware, no app for your guests, nothing to install. Start tonight.
$9.99 a month First property; $4.99 a month for each additional. First 30 days free, no card.
How the pocket page works →Why hosts run it
Wifi, checkout, the thermostat, where the extra towels are. The questions that reach your phone at bad hours get handled from your own guide, in seconds, in your words.
When a guest asks something the guide can't answer, you get an email with the question. Add the answer once and no future guest has to ask it.
Early check-in, late checkout, anything that's a decision rather than a fact — Hiya never guesses. It either states the policy you set or sends you a yes/no button and waits.
Set up your first property, write the guide, and see what your guests actually ask. No card, and the panel can come later.
See pricing and start →